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Broken Links: What They Are and How to Fix Them

Broken links are links on a website that no longer lead to a working page. They may point to pages that have been deleted, moved, renamed, or never existed in the first place. For visitors, broken links create frustration. For search engines, they can make crawling less efficient and weaken the overall user experience.

If you manage a website, blog, online shop, or agency client site, learning how to spot and fix broken links is a practical part of technical SEO and website maintenance. It helps keep your site tidy, easier to navigate, and more reliable for both users and search engines.

What broken links are

A broken link is any link that fails when clicked or crawled. The most common result is a 404 page, which means the destination cannot be found. Sometimes the issue is a 301 or 302 redirect chain, a server error, or a link pointing to a mistyped URL.

Broken links can appear in:

  • Internal links, such as links between your own pages
  • External links, such as links to other websites
  • Navigation menus, footers, sidebars, and in-content references
  • Image links and downloadable file links

It is useful to think about broken links in two groups. Internal broken links affect how people move through your site and how search engines discover pages. External broken links affect trust and can make content look outdated.

Why broken links matter for SEO

Broken links do not usually cause a site-wide penalty by themselves, but they can still harm performance in indirect ways. Search engines want to crawl useful pages efficiently. When link paths lead to dead ends, crawl efficiency and site quality signals can suffer.

For users, broken links create friction. A poor browsing experience can reduce engagement, lower time on site, and interrupt journeys that might have led to enquiries, sales, or newsletter sign-ups. This is especially important for ecommerce SEO, where a broken product or category link can block purchase paths.

Broken links can also affect:

  • Indexing, when important internal pages become harder to discover
  • Internal linking, when link equity is wasted on dead pages
  • Content freshness, when articles keep pointing to outdated resources
  • Website credibility, when visitors notice repeated errors

If you want a broader technical check, a free website SEO audit can help you identify broken links alongside other crawl and on-page issues.

How to find broken links

The best way to handle broken links is to find them systematically rather than waiting for users to report them. Google Search Console is a good starting point because it can reveal crawl errors and pages that are no longer available. You can also use a crawler such as Screaming Frog to scan internal links across a site.

Other useful places to check include:

  • Content management system reports, especially in WordPress SEO setups
  • Website analytics, to spot pages with high exit rates
  • Server logs, for large sites with many URLs
  • Manual checks on older blog posts and evergreen pages

For a simple official reference, Google’s guidance on crawlable links explains why clean link structure matters for discovery.

How to fix broken links

The right fix depends on why the link is broken. There is no single solution for every case, so it helps to match the fix to the problem.

Update the URL

If the destination page still exists but the URL has changed, update the link to the correct address. This is the cleanest option and should be your first choice when possible.

Add a redirect

If a page has moved permanently, set up a 301 redirect from the old URL to the most relevant live page. This helps users reach the right content and reduces the impact of outdated links. Avoid redirect chains where possible.

Restore or replace the page

If an important page was deleted by mistake, restoring it may be the best fix. If the content is no longer needed, replace the broken link with a link to a closely related page that answers the same intent.

Remove the link

Sometimes the correct action is simply to remove the link. This is appropriate when there is no suitable replacement and the reference is no longer useful.

Fix sitewide templates

If the broken link appears in a menu, footer, or sidebar, update the template itself rather than editing individual pages one by one. This is common on business sites and ecommerce platforms where repeated links can affect many pages at once.

Practical checklist

Use this simple checklist to manage broken links efficiently:

  • Scan the site for internal and external broken links
  • Prioritise links on high-traffic pages first
  • Check whether the destination page moved, was deleted, or was mistyped
  • Update the URL where possible
  • Use a relevant 301 redirect for moved content
  • Remove links that no longer help users
  • Re-test the page after making changes
  • Monitor Search Console for new crawl issues

If you are learning broader SEO maintenance, Backlink Works can be a useful SEO learning resource for understanding how technical issues fit into overall search visibility.

Common mistakes to avoid

Broken link fixes are often straightforward, but some common mistakes can create new problems or hide the original issue.

  • Redirecting every broken URL to the homepage, which can be confusing and unhelpful
  • Leaving internal links broken in old blog posts and service pages
  • Forgetting to update menus, footers, and category pages
  • Ignoring external broken links in evergreen content
  • Using redirect chains instead of a direct redirect
  • Fixing only the visible page and not the template or source file

When you review broken links as part of an SEO audit, look at intent and relevance, not just the error code. A technically working redirect is not always the best user experience if it sends people to an unrelated page.

Best practices

Good link hygiene is an ongoing habit, not a one-time task. Regular maintenance keeps your website structure clear and supports better crawlability.

  • Review important pages after redesigns, migrations, and URL changes
  • Keep internal links descriptive and relevant to the page topic
  • Use redirects only when they genuinely help users reach a better page
  • Check high-value pages such as service pages, product pages, and top blog posts more often
  • Schedule periodic audits rather than waiting for complaints
  • Monitor broken links after publishing or updating content

For site owners who want to improve search visibility in a sustainable way, broken-link management should sit alongside content updates, internal linking, page speed work, and indexing checks.

Conclusion

Broken links are a small technical issue that can create bigger problems if they are ignored. They interrupt user journeys, weaken site structure, and make it harder for search engines to understand and crawl your pages efficiently. The good news is that most broken links are fixable with a clear process: find them, understand why they broke, and apply the right solution.

Whether you run a blog, local business site, ecommerce store, or agency client portfolio, regular link checks should be part of your SEO routine. Used properly, they support a smoother experience for visitors and a healthier website for long-term organic growth.

Frequently Asked Questions

What is the difference between a broken link and a 404 page?

A broken link is the link itself that points to a missing or unreachable page. A 404 page is the error page shown when that destination cannot be found. In simple terms, the broken link causes the 404 response, although other errors can happen too.

Do broken links hurt SEO rankings?

Broken links do not automatically cause a ranking drop on their own, but they can still affect SEO performance indirectly. They make crawling less efficient, weaken internal linking, and create a poorer user experience, all of which can hold back organic visibility over time.

How often should I check for broken links?

It depends on the size and update frequency of your site. Many website owners check monthly or quarterly, while larger sites may review broken links more often. It is especially important to check after migrations, redesigns, plugin changes, or major content updates.

Should I redirect every broken link to the homepage?

No. Redirecting every broken link to the homepage is usually a poor solution because it does not match user intent. Redirect to the closest relevant page when possible, or remove the link if there is no suitable replacement. The goal is usefulness, not just avoiding an error.

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